Unlock Your Career Potential with Akbar Brothers!
World’s Largest Ceylon Tea Exporter
Akbar Brothers Group, a leading exporter of premium Ceylon Tea from Sri Lanka, invites you to be part of our success story. With a rich history of strategic diversification and growth, we seek dynamic, confident, and goal-oriented individuals to join our esteemed ERP team.
This IT role covers software implementation, development, testing, training, maintenance, and end-user support. Responsibilities include issue resolution, configuration, and assisting users via phone, email, or in person.
Key Responsibilities:
· Gather the organisation’s business requirements and prepare process flow documentation.
· Perform system implementation and configuration tasks assigned by the reporting officer.
· Create test plans for requirements, scenarios and build test datasets to perform testing.
· Carry out various test scenarios on software products to ensure that the system satisfies all specifications and requirements.
· Support and guide end users on system functional matters to carry out their day-to-day activities.
· Assist with continuous improvement of the software implemented.
· Communicate effectively with end users and vendors on matters relates to both technical and functional.
· Prepare complete and detailed documentation for all issues encountered and provide regular status updates on outstanding issues.
· Develop customized reports to fulfil end-user and management report requirements.
· Conduct frequent user trainings.
· Carry out other MIS-related tasks assigned.
Prerequisites:
· Applicants should hold a Diploma/Degree in Information Technology or any other related stream
· Knowledge in SQL, PL/SQL, Crystal report development will be an added advantage
· Excellent communication (written and oral- English and Sinhala) are essential.
· Ability to handle multiple tasks and projects simultaneously.
How to Apply:
Submit your CV, along with two non-related referees, within 7 days.
Please note that only shortlisted candidates will be contacted for further assessments.
Join Akbar Brothers and unlock your potential in an innovative and empowering environment. Become part of our legacy of excellence.
